Law Information | Laws & Regulations Database of Taipei City

Section 2 Consumer Protection Administration
Article 18 Before a year begins, the City Government's consumer service centers shall compile all matters of consumer protection enforcement proposed by the enforcement authorities, draw up the City's annual consumer protection project, and submit such project to the City Government's consumer protection commission for deliberation. The execution of the annual consumer protection project as referred to in the preceding paragraph shall be monitored.
Article 19 Depending on the manpower and financial resources, the City Government's consumer service centers and the enforcement authorities may conduct the following consumer education and promotion matters: 1. Publicize consumer warnings in the media, on the Internet, or create educational materials such as comics, and distribute and disseminate such warnings; 2. Hold consumer rights education or promotion activities; 3. Issue consumer education publications; 4. Entrust the City's In Service Teachers Training Center to conduct consumer protection training for the City's teachers in schools at all levels, and have the teachers convey such consumer protection information to students in the schools; 5. Entrust City Government's Department of Civil Servant Development to conduct consumer protection training and lectures to public servants in the City Government and its subordinate organizations; 6. Promote consumer protection regulations and ideas to traders to reduce consumer disputes; and 7. Publicize all information related to consumers on the Internet or in the media in a timely manner.
Article 20 If the enforcement authority or consumer ombudsmen believes that there is reason for concern that a product or service provided by a trader may endanger the safety or health of consumers, an examination or testing shall be carried out immediately. The examination or testing as referred to in the preceding paragraph may be entrusted to a consumer protection organization, professional organization, or other public or private institution or organization that possesses the relevant testing equipment.

LawInformation