- Chapter 3 Consumer Protection Groups
- Article 12The executive authorities or the consumer ombudsmen may, when considered necessary, delegate the following matters to consumer protection groups:
1.conduct investigations, comparisons, tests, and research on the prices, quality, and labeling of goods or services;
2.conduct investigations, analyses, and reaching conclusions on consumer opinions;
3.conduct consumer education and awareness initiatives. - Article 13In handling consumer disputes involving twenty or more victims arising from the same cause of action, the executive authorities or the consumer ombudsmen may, with the consent of the affected consumers, request assistance from consumer protection groups that comply with Paragraph 1 of Article 49 of the CPA to file class action lawsuits.
The necessary expenses for lawsuits filed by consumer protection groups, as stipulated in the preceding paragraph, may be subsidized at the discretion of the executive authorities or the competent authority with which the consumer ombudsmen are affiliated. - Article 14The executive authorities or the consumer ombudsmen may, upon approval by the City Government, issue certificates of recognition, award plaques or provide financial grants or subsidies to consumer protection groups that make a significant impact on assisting in the promotion of consumer protection efforts within the City.
The regulations governing the grants or subsidies, as stipulated in the preceding paragraph, shall be enacted by the City Government.